Incident Response
When a security incident strikes, every minute counts. Our experienced incident response team provides rapid containment, thorough investigation, and complete remediation.
Whether you're facing an active breach or want to ensure you're prepared for future incidents, our team brings decades of combined experience responding to sophisticated attacks across industries.
Incident Response Capabilities
Emergency Incident Response
Immediate deployment of our incident response team for active security breaches. Available 24/7 with response times measured in hours, not days.
Incident Response Retainer
Pre-arranged engagement ensuring priority access to our IR team. Includes annual readiness assessments and guaranteed response SLAs.
Breach Investigation
Comprehensive investigation to determine attack vector, timeline, and impact. We provide evidence suitable for legal proceedings and regulatory reporting.
Ransomware Response
Specialized response for ransomware incidents including containment, decryption assessment, negotiation support, and recovery planning.
Compromise Assessment
Proactive investigation to determine if your environment has been compromised. We hunt for indicators of past or ongoing breaches.
Tabletop Exercises
Simulated incident scenarios to test your response plans and team readiness. Identify gaps before a real incident exposes them.
Response Process
Our structured methodology ensures consistent, effective incident response every time.
Detection & Triage
Our team immediately assesses the scope, severity, and nature of the incident. We determine what systems are affected, what data may be at risk, and establish an initial response priority.
Containment
We isolate affected systems to prevent lateral movement and further damage. This includes network segmentation, account lockdowns, and blocking malicious communications while preserving evidence.
Eradication
Our analysts remove all traces of the threat including malware, backdoors, compromised credentials, and any persistence mechanisms. We ensure the attacker has no remaining foothold.
Recovery
We restore systems from clean backups, rebuild compromised infrastructure, and verify security controls are functioning. Business operations resume with enhanced monitoring in place.
Lessons Learned
A comprehensive post-incident report details what happened, how it was addressed, and specific recommendations to prevent recurrence. We help you emerge stronger from every incident.
Incidents We Handle
Our team has extensive experience responding to a wide range of security incidents across industries.
Ransomware Attacks
Containment, decryption assessment, recovery planning, and negotiation support when necessary. We help you restore operations with minimal data loss.
Business Email Compromise
Investigation of email account takeovers, wire fraud attempts, and credential theft. We trace attacker activity and prevent further compromise.
Data Breaches
Determine what data was accessed, establish timeline, identify affected individuals, and support regulatory notification requirements.
Advanced Persistent Threats
Hunt for sophisticated attackers who have established persistent access. We identify all footholds and ensure complete eradication.
Insider Threats
Investigate employee misconduct, data theft, and policy violations with legally defensible evidence collection and documentation.
Web Application Attacks
Respond to application-layer attacks including SQL injection, authentication bypass, and API abuse. We identify root causes and prevent recurrence.
Incident Response Is Not If, But When
Organizations that prepare for incidents before they occur respond faster and recover better. Having an incident response plan, trained personnel, and a relationship with an IR provider significantly reduces the impact of security incidents.
The worst time to find an incident response partner is during an active breach. Establishing a retainer relationship ensures priority access to our team, guaranteed response times, and analysts who already understand your environment.
Retainer Benefits
Guaranteed Response SLA
Contractually guaranteed response times ensure we are engaged within hours of your call
Priority Queuing
Retainer clients receive priority over emergency engagements during high-demand periods
Annual Readiness Assessment
We evaluate your incident response capabilities and provide recommendations for improvement
Tabletop Exercise
Annual scenario-based exercise to test your IR plan and team coordination
Priority Access
Retainer clients receive priority access to all incident response services
Pre-Configured Access
We establish secure communication channels and access procedures before an incident occurs
Be Prepared Before an Incident
Retain our incident response services now for priority access when you need it most. Don't wait until you're under attack to find a response partner.